1. Introduction

1.1. The Rotor Raffle (“the Raffle”) will be operated as a large Society Lottery under the Gambling Act 2005 as amended (“the Act”) from time to time.

1.2. The Raffle is promoted by Essex & Herts Flight for Life Lottery Ltd and conducted for the benefit of Essex & Herts Air Ambulance.

1.3. Essex & Herts Flight for Life Lottery Ltd is licensed and regulated in Great Britain by the Gambling Commission under account number 59740.

1.4. The persons responsible for the promotion of the Raffle are Jonathan Ager and Carmel Hudson. Essex & Herts Air Ambulance, Flight House, The Business Centre, Airfield, Earls Colne, Colchester, CO6 2NS.

1.5. By entering the Raffle, Players agree to be bound by these rules.

1.6. The Rotor Raffle is administered by Sterling Management Centre Limited. Sterling Management Centre Limited is licensed and regulated in Great Britain under account number 3137.

2. Definitions

• “Act” The Gambling Act 2005
• “Raffle” The Rotor Raffle
• “Draw” The process by which winners are selected
• “Player” An individual who has entered into the Raffle
• “Rules” The rules of the Rotor Raffle as set out below and amended from time to time
• “Ticket” The entry into the Raffle

3. Entry into the Rotor Raffle

3.1. The Raffle is promoted in accordance with the Gambling Act 2005 as amended (“the Act”) throughout Great Britain. In order to comply with the Act, during the purchase of Raffle Tickets you will be required to confirm that:

• a) You are at least 18 years of age
• b) You will not buy or claim to buy Raffle Tickets on behalf of any other person
• c) You are resident in Great Britain (for the avoidance of doubt, this excludes Northern Ireland, Channel Islands, Isle of Man and BFPO addresses)

3.2. If, upon winning any prize in the Raffle, you are not able to prove that you have met the criteria specified in Rules 3.1 (a), (b) and (c) above then you will not be entitled to receive that prize.

3.3. If a Ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be disqualified from the Raffle and will forfeit any prize they may have won, and the Ticket price will be returned.

3.4. In order to comply with the Act, Raffle Tickets that have been purchased and entered into the draw for which they were intended are prohibited from being subsequently refunded.

3.5. By entering into the Raffle you agree to be bound by the Rules, and applicable provisions of the Act and any relevant regulations made there under from time to time. Essex & Herts Flight for Life Lottery Ltd shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you if you have not complied with the Rules. The Rules may be amended by Essex & Herts Flight for Life Lottery Ltd from time to time.

3.6. This Raffle is a form of gambling. Participants are encouraged to gamble sensibly. Should gambling become a problem we recommend you contact the National Gambling helpline on 0808 8020 133 (delivered by GamCare) or visit the website on www.begambleaware.org.

3.7. The maximum value of Tickets a Member will be permitted to purchase in any one draw is £50.00.

3.8. Only entries from residents of mainland Great Britain (England, Scotland or Wales) are eligible to enter the raffle.

3.9. The cost of each Ticket is £1, and only Tickets for which full payment has been received by Essex & Herts Flight for Life Lottery Ltd shall go into the Draw.

3.10. The Raffle is not open to employees of Essex & Herts Air Ambulance who are directly involved with the running of the Raffle, or any company involved with the running of the Raffle.

3.11. You can only enter the Raffle by the purchase of a Ticket which will be sold in a variety of forms from time to time.

3.12. Each purchase will require you to provide the following information:

• (a) Your name and address, so that we can contact you if you have won a prize.
• (b) Confirmation that you are over 18 years of age, in order to ensure compliance with the Act.
• (c) The number of Tickets in the Raffle you wish to purchase

3.13. You will also be asked to provide the following information:

• (a) Your contact telephone number.
• (b) Your date of birth
• (c) Your mobile phone number
• (d) Your e-mail address

3.14. You will also be required to provide information relating to the purchase of your Tickets. Payment may be made via the following methods and the relevant information will vary depending upon the payment method.

• (a) Cheque - a completed and signed cheque in the name of the Member
• (b) Debit Card - Information required will include card number, expiry date and CVV.
• (c) Cash

3.15. No credit card payments will be accepted in line with Gambling Commission regulations.

3.16. Essex & Herts Flight for Life Lottery Ltd shall be entitled to take any steps necessary to verify the above information and to process your entry. Essex & Herts Flight for Life Lottery Ltd may in its absolute discretion refuse to accept an application for an individual to purchase Tickets for the Raffle.

3.17. It is your responsibility to ensure that the personal information you provide to us is accurate.

3.18. If you know of any error in your name, address or any other details provided to Essex & Herts Flight for Life Lottery Ltd as part of your entry you must correct this by notifying Essex & Herts Flight for Life Lottery Ltd in writing or by e-mail. Essex & Herts Flight for Life Lottery Ltd will make any required corrections as soon as reasonably possible. Essex & Herts Flight for Life Lottery Ltd shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you until such correction has been made. Any correction notified to Essex & Herts Flight for Life Lottery Ltd shall only become effective once the correction has been made.

3.19. Each Ticket is numbered and each Ticket Number is unique.

4. Payment

4.1. Payment for Tickets may be made by the following methods:

• (a) Cheque (to be made out to Essex & Herts Air Ambulance
• (b) Debit Card
• (c) Cash

4.2. Your Tickets will not be entered into the Draw unless Essex & Herts Flight for Life Lottery Ltd has received all amounts payable (cleared funds) relating to your Tickets by the closing date. If there is a dispute regarding whether Tickets have been paid for then such dispute shall be resolved by reference to details included in official statements from the bank with which the Raffle’s bank accounts operate.

4.3. The closing date for postal entries is Friday 9th January 2026; online entries close at Midnight on Thursday 15th January 2026. Any entries received late will be gratefully accepted as a donation to Essex & Herts Air Ambulance

5. Draws

5.1. The Draw will be run at our External Lottery Managers offices.

5.2. The closing and draw dates are printed on Raffle Tickets and our website rotorraffle.com and ehaat.org.

5.3. The Draw is run using a Random Number Generator that has been certified by a Gambling Commission approved test house.

5.4. In order to comply with the Act only those Tickets for which payment has been received are eligible for entry into the Draw.

6. Prizes

6.1. The prizes available to win are as listed on our website rotorraffle.com and ehaat.org.

6.2. Essex & Herts Flight for Life Lottery Ltd reserves the right to amend any non-cash prizes to a prize of equivalent or higher value at any time should it be necessary to do so. Any such changes will be published on the Essex & Herts Air Ambulance Raffle Website at least one month prior to a change being made.

6.3. Each Ticket shall only be eligible to win one prize in the Draw.

6.4. The results of the Draw will be published on the Raffle website within one week of the date of the draw and may also be published in any other manner determined by Essex & Herts Flight for Life Lottery Ltd from time to time.

6.5. Winners will be notified by post within one week of the date of the draw. Such notification will include a cheque to the value of the prize won made payable to the Player.

6.6. Essex & Herts Flight for Life Lottery Ltd reserves the right to withhold the payment of any prize until it is entirely satisfied that the Member who has won the prize has fully complied with the Rules.

6.7. If, upon winning any prize in the Raffle, a Member is not able to prove that they have met the criteria specified in Rules 2.1 (a), (b) and (c) above then they will not be entitled to receive that prize.

6.8. There are no alternatives to the prizes offered from time to time and no interest is payable.

6.9. Any unclaimed prizes will be re-credited as a donation to the Essex & Herts Flight for Life Lottery Ltd main account after a period of six months has elapsed.

6.10. By accepting the prize, the winner agrees that Essex & Herts Flight for Life Lottery Ltd may contact the Member to request them to take part in promotional activity.

7. Suspension of the Raffle

7.1. Essex & Herts Flight for Life Lottery Ltd may (at its absolute discretion) suspend the Raffle for any period of time. During such period, Essex & Herts Flight for Life Lottery Ltd shall:

• (a) Retain any amounts which were paid prior to such suspension taking effect.

7.2. Members will be notified of further details regarding the resumption of the Raffle or otherwise as soon as reasonably practicable after the date of suspension in writing.

8. Liability

8.1. Essex & Herts Flight for Life Lottery Ltd and Sterling Management Centre Limited shall not be liable to you for any loss or damage suffered by you arising from:

• (a) Any delays or failures in the postal service or other delivery methods used by Essex & Herts Flight for Life Lottery Ltd or you from time to time.
• (b) Any delays or failures in any systems used by Essex & Herts Flight for Life Lottery Ltd or you to transmit emails.
• (c) Any failure in any software or other systems used by Sterling Management Centre Limited for the administration of the Raffle.
• (d) Any delays or failures in the banking system used by Essex & Herts Flight for Life Lottery Ltd or you.
• (e) Any refusal by Essex & Herts Flight for Life Lottery Ltd to accept entry of an individual as an entrant or the cancellation of an entrant by Essex & Herts Flight for Life Lottery Ltd.
• (f) Any failure to enter your Ticket into the Draw.
• (g) Any event beyond the reasonable control of Essex & Herts Flight for Life Lottery Ltd.

8.2. Essex & Herts Flight for Life Lottery Ltd shall not be liable to you in contract, tort, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Raffle (including loss of the opportunity to enter the Raffle and / or the Ticket or winning a prize).

9. Self-Exclusion

9.1. Essex & Herts Flight for Life Lottery Ltd is committed to operating the Raffle in a socially responsible way. Should you feel that you are experiencing problems with gambling and wish to be self-excluded from our Raffle please phone 0345 2417 690 and request a self-exclusion form.

9.2. There is a minimum period of 6 months self-exclusion.

9.3. We will not target you with any gambling marketing material during the self-exclusion period and will remove your name and details from any marketing databases used by ourselves.

9.4. If you need to talk to someone about problem gambling then please seek advice and support from GambleAware via their website at www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133 (Freephone). GambleAware is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling.

10. Complaints

10.1. Any complaints relating to the Raffle should be sent in writing to Essex & Herts Flight for Life Lottery Ltd giving full details of the complaint and supporting documentation. Essex & Herts Air Ambulance operates a Complaints Policy which is available on our website – ehaat.org.

10.2. The Promoter’s decisions made pursuant to the Rules shall be final and binding.

10.3. Save where the Rules expressly provide otherwise, the Promoter shall not be obliged to enter into any correspondence.

11. Privacy

11.1. Essex & Herts Air Ambulance has a Privacy Policy that explains our information practices, including how we use your information, how you can update it or ways to unsubscribe. We will only collect and use information from you in line with this policy. The policy can be found using this link: https://ehaat.org/privacy-policy/

12. Proper Law and Jurisdiction

12.1. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules and Essex & Herts Flight for Life Lottery Ltd and all Members hereby submit to the exclusive jurisdiction of the English courts.

13. Contact Address

All correspondence should be sent to the following address:

• Essex & Herts Air Ambulance, Flight House, Earls Colne Business Park, Earls Colne, Colchester, Essex, CO6 2NS
• Telephone: 0345 2417 690
• Email: contactus@ehaat.org